Shipping Information

Once your order is received and processed, in-stock items will be shipped within 1 business day. Destination times vary depending on weather, distance and accessibility to your city.

Once your order has shipped, you will receive an email from our shipping department confirming your purchase has shipped, and giving you freight carrier information, tracking number and instructions.

SHIPPING IN CANADA

SMALL ITEMS (pool cues, pool cases, ping pong paddles, darts, etc.)
We package our shipments to standards higher than the Canada Post requirements, but, on rare occasions, some items may become damaged in transit. When you receive your boxes, please do not sign for any boxes containing damaged items (please go ahead and sign for any boxes that have items that are all intact).

LARGE ITEMS (table tennis tables, foosball tables, etc.)
Every shipment will leave our warehouse in perfect condition. Upon arrival, please inspect for damage and incorrect quantity before signing. Any damage to contents should be noted on the bill of lading for claim against carrier. Failure to properly inspect your shipment before signing off, limits our liability as well as the freight carrier.

Free delivery
We provide free delivery and installation on all our pool tables to the Greater Vancouver Area. This includes Burnaby, Coquitlam, Delta, Langley, North Vancouver, West Vancouver, Richmond, Surrey, White Rock and the rest of the Vancouver area. We regularly deliver and install our pool tables to Whistler, Vancouver Island and the rest of BC.

SHIPPING IN THE US

SMALL ITEMS (pool cues, pool cases, ping pong paddles, darts, etc.)
When checking out you will be notified of your shipping options as well as cost for delivery. Delivery fees will vary based on the selected shipping service (Tracked Packet, Expedited US Business or Xpresspost) and destination within the US. Any applicable duties or taxes imposed by the international destination country will be the responsibility of the customer.

LARGE ITEMS (table tennis tables, foosball tables, etc.)
Feel free to contact us with your order information and we will get you a custom shipping quote for your order.

VISIT US
1644 SE Marine Drive
Vancouver, BC
V5P 2R6
Canada
Connect with us
Contact us
Phone: 604.321.5553
Toll Free: 1.866.945.7665
Fax: 604.325.6937
Email: info@homebilliards.ca